Jobs Listing

Title Sales & Support Intern
Salary $600-$1000
Start Date 2018-10-01
Location East Zone
Job Information
The role will require the individual to gain a deep understanding of retail & online business processes, as well as develop fundamental skills related to Account Servicing and B2B Sales & Marketing. A gist of the role is described below.
Key Responsibilities:
  • Developing and updating marketing materials
  • Preparing proposal and presentation materials for pitches to potential clients
  • Assisting in drafting quotations based on customer requirements
  • Provide technical support to the customers mainly mainly through online, over the phone and in-house.
Key Skills and Requirements:
  • A student currently pursuing a recognised Bachelor’s Degree/Diploma in Business Studies / Administration / Marketing would be preferred
  • High degree of thoroughness and accuracy when reviewing or creating materials
  • A keen interest in the Aging population industry
  • Proficiency with office software (Word, Powerpoint, Excel) and ability to learn new systems quickly.
  • A team player with a positive attitude and professional work-ethic; self-motivated and who can function independently if needed
Please apply for this position by submitting your text CV to pieter@omgrp.net
Apply Now


Title Field Implementation / Technical Trainer
Job Information

Job Description

The Implementation and Training Specialist will be responsible for the delivery of effective training and Implementation support services to both internal staff and external partners. In addition, the Implementation and Training Specialist will assist in the creation, and documentation, of product training materials.

He/she will work to drive a high level of partner/ customer training satisfaction. Duties also include identifying appropriate improvements to optimize customer satisfaction.

RESPONSIBILITIES

Training Delivery

  • Conduct onsite instructor led classes
  • Conduct webinar based classes
  • Deliver training related field support (shadows, audits, etc.)
  • Deliver cross departmental field support (as needed)
  • Assist with management of training schedule
  • Assist with creation of training related documentation
  • Provide feedback to enhance training delivery
  • Adhere to internal technology use requirements
  • Identify and assist in establishing processes to streamline training delivery
  • Identify, opportunities for new training product offerings.

Ensure and Monitor Customer Satisfaction

  • Present yourself professionally to customers and internal staff.
  • Identify problem and solution implementation at the partner/customer level
  • Initiate and manage ongoing communications with team members at all levels
  • Assist in the establishing, understanding, and delivering to customers’ expectations.
  • Report out and track customer satisfaction and put in place appropriate actions to drive customer satisfaction improvements.

POSITION SPECIFICATIONS

  • A Bachelor’s Degree with Equivalent Experience is required. Training in the healthcare industry preferred.
  • Proficient communication and training skills Customer service experience
  • Highly proficient computer skills, e.g. Microsoft Office, email management, etc.
  • Leadership qualities
  • Proven qualifications in Customer Relationship/Satisfaction, Integrity, Continuous Improvement, Action taking/Results, Communication Skills, and working as part of a team.
  • Candidate must possess excellent analytical and interpersonal communication skills.
Apply Now


204 Total Views 5 Views Today
Print Friendly, PDF & Email

Retail outlet: 51 Ubi Ave 1 #05-07A Level 7, S408933: Mon-Sun: 11am-6pm (Whatsapp 83334466)

Singapore Top 500 Enterprises 2018

Singapore Top 500 Enterprises 2018

Customer Care

OMG Customer Care

Contact Us

+65 8333 4466 (Whatsapp)


email: sales@omg-solutions.com or
Fill in the inquiry Form & we will get back to you within 2 Hrs
*
*
*
*

Subscribe to our Newsletter

Latest News